New Ride App Coming to Middlebury July 15
MIDDLEBURY — Based on rider feedback, Tri-Valley Transit (TVT) is making it easier to book rides. Beginning July 15, TVT will replace its Middlebury EZ Trip service with MyRide by TVT, a new, easier-to-use ride booking app. The app can be downloaded from the Apple app store and from Google Play or available as a web app at myridebytvt.app.ridewithvia.com.
Want to learn more? Join us for a public meeting on July 1 at 1:00 p.m. at the Town of Middlebury office (large meeting room), 77 Main Street, Middlebury. Everyone is welcome to come, ask questions, and learn about the new service.
What’s Staying the Same
- The Middlebury service area
- TVT vans and friendly staff
- Service days and hours
- Fare-free rides
- The ability to book rides yourself or get help
- The ability to book one ride or a series of recurring rides
- “Your ride is on the way” notices
What’s New
- A more user-friendly experience with the new MyRide by TVT app
- No password to remember—login codes are sent directly to your phone
- Ride requests can be made up to 21 days in advance and as little as 1 hour before your trip
- New day before reminders about trip reservations
- Real-time vehicle tracking in the app
- The ability to add up to 7 friends or family members to a trip instead of 3
Using the MyRide by TVT app provides the best rider experience. You’ll receive trip reminders and be able to see your vehicle’s location right on your phone. The app makes booking rides quick and easy whenever you need them.
The MyRide by TVT app is produced by Via Transportation and has excellent reviews. The MyRide app has been in service in Montpelier, where rider satisfaction currently ranks 4.89 out of 5.0.
Self-booking through the app will also help keep costs lower, which protects funding for this service. Live assistance will remain available for riders who do not have access to a smartphone or computer.
More information and a short video showing how to download and use MyRide by TVT can be found on the MyRide by TVT FAQs page. Riders may also request information by emailing info@trivalleytransit.org or calling 802-388-2287.
