What is Dial-A-Ride?
Our Dial-A-Ride System includes programs that focus on elders, persons with disabilities, and low-income families and individuals. These services enhance our ability to provide comprehensive transportation alternatives for all residents in our service area. Depending on eligibility, Dial-A-Ride may be free or subsidized. Rides are typically provided by volunteer drivers or our wheelchair accessible buses when necessary.
Some Dial-A-Ride programs are supported by our regional Elders & Persons with Disabilities (E&D) Committees. For information about a regional committee, including minutes and meeting dates, click here for Addison Region or click here for Orange/No. Windsor Region.
Am I eligible for a ride?
To find out if you are eligible for a Dial-A-Ride review the following criteria and, if you are still not sure, email us or call one of our local offices. For Addison County call 802-388-2287 M-F between the hours of 6:00am and 6:00pm. For Orange and Northern Windsor Counties call 802-728-3773 M-F between the hours of
- Are you 60 or older?
- Are you disabled?
- Are you visually impaired?
- Are you on Medicaid?
Senior Meal Program
This program provides transportation for senior citizens from their homes to meal sites in Randolph, Bethel, Chelsea, Royalton, Hancock, and Bradford. These trips are usually coordinated by the senior center. Please call your local senior center for details.
These services are for people for whom regular bus service does not work.
Ticket to Ride
This program provides door-to-door transportation to a variety of destinations including grocery stores, medical appointments, work, errands, and social events. This is a free service for riders over the age of 60 and those with disabilities when there is no other transportation available in the household.
Medicaid / Non-Emergency Medical Transportation
This program provides free transportation for Medicaid-eligible residents who need access to medical appointments. This is a free service for all Medicaid-eligible residents of Orange and Northern Windsor Counties, who do not have access to a vehicle and need a medical transport. To be eligible, a person must be enrolled in the traditional Medicaid program.
- bus exemption
- out of area physician referral
- vehicle exception, part 1
- vehicle exception, part 2, employment verification
- Medicaid NEMT Guidelines
- Hardship Mileage Program
Volunteer to drive
Our volunteer drivers are the lifeblood of the Dial-A-Ride program. Many residents need to access healthcare and critical services, but have no transportation and cannot use our buses. Interested in becoming a volunteer driver? Download our Volunteer Application Packet and call 802-728-3773 or email us to get started. Volunteers are reimbursed for mileage and play a crucial role in our organization.
Join the Tri-Valley Transit Volunteer Driver team – you’ll find it a rewarding experience!