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Tri-Valley Transit
Addison County Office (802) 388-2287
Orange / N. Windsor County Office: (802) 728-3773
info@trivalleytransit.org

EZ Trip Middlebury

May 9, 2024

Effective May 8, 2024, EZ Trip has replaced weekday MSB College/Hospital/Marble Works/Shaw’s fixed-route buses with FREE on-demand rides. All trips must begin and end within the Town of Middlebury EZ Trip Zone. EZ Trip is not available on weekends.

However,
> MSB Hannaford still in service on weekdays with a new footprint that ends at HOPE and now extends out to College ADK Circle.
> There is no change to Middlebury Shuttle bus service on Saturdays.

Other quick facts about EZ Trip

> EZ Trip runs from 7:00am to 6:00pm, Monday-Friday.

> Reservations are required. Rides can be requested in advance or on the same day they are needed. You can either book your own trips or call us for live assistance.

*Book your own ride with EZ Trip app on your smartphone
*Book your own ride online at https://cp-tvtmt.qryde.com/cp/
*Get help to book a ride by calling TVT at (802)388-2287

> Van will pick you up as close to your location as possible and drop you off at your destination.

> Pick up times may be up to 15 minutes before or after your requested pick up time. Please plan accordingly when booking rides and be ready to meet the van. If you must arrive at your destination at a specific time, book your reservation with an APPOINTMENT TIME rather than a pickup time to ensure on-time arrival.

> EZ Trip is designed as a same day ride platform. Rides booked before the travel day will remain “pending confirmation” until 3:30am on the day of travel. Riders who book their own rides can click “My Trips” in the application to check the status of a trip request.

> Rider may add up to three additional guest riders to their reserved ride.

> Riders with trip needs that recur on the same days/times can book recurring trips for up to 3 weeks at a time.

> Trained service animals are welcome.

Press release, April 10, 2024

Tri-Valley Transit (TVT) is excited to introduce EZ Trip Middlebury microtransit service, a door to door on demand ride service which will be free and accessible to anyone in the large EZ Trip Middlebury Trip Zone.  Two public outreach meetings are scheduled on Wednesday, April 24th

  • In-person at the Ilsley Public Library from 1:00-2:00pm in the Community Room.  If transportation to the Ilsley meeting is needed, rides can be provided.  Please call TVT at 802-388-2287 at least 48 hours in advance to arrange. 
  • By Zoom from 7:00-8:00pm.  Dial in at 305-224-1968 or join online.  Meeting ID: 844 8941 0201 and Passcode: 350216

“We’re eager to significantly expand our Middlebury service area with EZ Trip,” said Executive Director Jim Moulton.  “The new service will provide greater frequency for current riders and bring new access to many more homes and places in Middlebury.  This helps Middlebury residents who don’t live near a bus line as well as residents who are older or disabled and rely solely on Dial-a-Rides.  Unlike Dial-a-Ride (limited by funding availability to 6 rides per month), there are no set limits on EZ Trip rides and availability will be governed by demand.”

May 8th is the tentative launch date.  EZ Trip Middlebury will replace the Monday-Friday MSB Hospital, College, Shaw’s and Marble Works bus routes with door to door reserved rides.  It will function similarly to Uber or Lyft but by public transit on ADA accessible small vans.  Two of the vans are the first electric vehicles in TVT’s fleet.   Local match support for these vans was provided by Walter Cerf Community Fund and Neat Repeats. 

The MSB Hannaford Monday-Friday route (which accesses public schools, human services and shopping) will remain with adjusted endpoints: Community Services Building (Hope) on one end and Middlebury College Adirondack Circle on the other.  If a trip begins and ends within ¼ mile of the MSB Hannaford route, it will be served by the MSB Hannaford bus.  Locations that begin or end outside of the MSB Hannaford footprint, but within the defined Middlebury Zone, will be accessible by EZ Trip Middlebury.  One benefit of the new Hannaford route shape for the College community is that it will provide twice the frequency plus one-seat convenience to reach popular destinations on Court Street.

On Saturdays, in-town service will revert to the familiar Middlebury Shuttle Bus system with bus stops and a fixed schedule. 

To preview the EZ Trip Middlebury service area and comprehensive weekday and Saturday travel options in Middlebury, visit https://www.trivalleytransit.org/ez-trip-middlebury/   TVT staff have been meeting with small groups served by human service agencies throughout the month of April to help with the transition.  To request a meeting for your group or to ask a question, email info@trivalleytransit.org or call 802-388-2287.