Clean and Safe!

To protect the public, masks or cloth face coverings are required by all transit users in Vermont by order of the Governor.

All TVT Vehicles and facilities are cleaned and disinfected frequently according to VT Department of Health and Centers for Disease Control guidelines.

All TVT staff, drivers and volunteers are screened at the start of each workday for potential exposure to COVID-19

Capacity on all buses is monitored and kept low to allow for social distancing between riders.

Riders must schedule their trips by calling TVT offices one business day in advance to be screened for potential COVID-19 exposure and to reserve a seat.

Drivers are equipped with Personal Protective Equipment (PPE) and trained to safely provide loading and securement of wheelchairs on all buses.

All TVT bus routes are FARE-FREE until further notice to reduce risk of transmission.

How You Can Help

Wash your hands frequently with soap and water.  If soap & water are not available, use a hand sanitizer that contains at least 60% alcohol.

Avoid touching your eyes, nose and mouth with unwashed hands.

Stay home if you are sick, except to get medical care.

Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.

Thank you for your cooperation with our efforts to help keep our drivers, riders and communities safe and healthy!

Support for our Communities

 TVT recognizes that we are in a unique position to help provide support for community needs emerging as a result of the COVID-19 pandemic.  

 

By participating with local community partners, TVT has:

  • Provided grocery delivery services

  • Continued service for essential employees at hospitals, grocery stores, and other vital businesses

  • Made deliveries from local food shelves to families in need

  • Maintained transportation for vital medical services like dialysis, cancer and addiction treatment

  • Delivered food from food banks to distribution points

  • Picked up food at Dept. of Health distribution events for people unable to transport themselves

  • Provided extended services and hours of operation to serve seniors during special shopping hours

  • Worked with local schools to deliver summer meals for kids in need 

Call us:

802-388-2287

Find us: 

297 Creek Road, Middlebury, VT 05753

ACCESSIBILITY 

Title VI of the Civil Rights Act

TVT operates its programs and services without regard to race, color and national origin as stipulated in Title VI of the Civil Rights Act of 1964. If you feel you have been discriminated against based on your race, color or national origin, you may file a complaint with the TVT Title VI Officer at (802)388-2287 for Addison County or at (802)728-3773 for Orange or Northern Windsor Counties.  You also have the right to file a complaint with the Vermont Agency of Transportation at (802)249-9291. For more information about your Title VI rights, please visit vtrans.vermont.gov/civil-rights/compliance/titlevi or call
(802)249-9291.

 

Vermont State Public Accommodation Law

9V.S.A. 4502 (a) Public accommodations states an owner or operator of a place of public accommodation or an agent or employee of such owner or operator shall not, because of the race, creed, color, national origin, marital status, sex, sexual orientation, or gender identity of any person, refuse, withhold from, or deny to that person any of the accommodations, advantages, facilities, and privileges of the place of public accommodation.

If you feel you have been discriminated against, you may file a complaint with Vermont Human Rights Commission by calling 800-416-2010 or by email at human.rights@vermont.gov

ADA Reasonable Modification Policy:

​In accordance with FTA 49 CFR, Parts 27 and 37, Tri-Valley Transit (TVT), doing business as ACTR and Stagecoach, is committed to ensuring a reliable, accessible experience for all customers.  All requests for reasonable modifications to TVT programs and services will be considered on an individual basis.  Please note that TVT may be unable to accommodate requests for reasonable modifications which would result in a fundamental alteration to the nature of TVT programs and services, or which would directly interfere with the health and safety of others.  In the event that a barrier to access exists, but the requested modification cannot be granted, TVT will, to the maximum extent possible, assist in determining an alternate reasonable modification to provide equivalent access to its programs and services.

For more information on TVT's reasonable modification and the procedures to file a request or complaint, contact TVT at (802)388-2287, TDD 711, info@actr-vt.org, or at our administrative office at 297 Creek Road, Middlebury, VT 05753.